Merging Anonymous and Logged In Customer Interactions to Better Serve Customers

The following modules and products were used in the creation of this demo:

  • Portrait Interaction Optimizer


Demo Description

The demo details how to combine logged in and anonymous customer interactions across devices in order to ensure that every interaction always compliments, and never contradicts, previous interactions. Additionally,  this demo was used in Forrester briefings for the Real-time Customer Interactions Wave.

Click the image to view a video walkthrough of the demo, or click here

To access the demo itself please refer to the details in the Integrated Product Demo Environment Instructions Document.

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