The following products and modules were used in the creation of this demo:
- EngageOne Compose
- EngageOne Converse
- Spectrum Data Integration Module
The best way to win loyal customers is by making their lives easier. One way to make customers lives easier is self-serve support. 91% of customers would use an online knowledge base if it were available and tailored to their needs. This video shows you how you how to incorporate personalized and targeted help into your customer communications using EngageOne Converse. A blog post was published on this solution and can be read here.
Click the image to view a video walkthrough of the demo, or click here.
To access the demo itself please visit the DCS Tablet Demo and the demo’s associated interactive PDF document.