Single Customer View & Car Insurance Demo

The following modules and products were used in the creation of this demo:

• EngageOne Compose
• EngageOne Connect
• EngageOne Converse
• EngageOne Video
• EngageOne Vault
• SmartPay
• Spectrum Metadata Insights
• Spectrum Data Hub Visualization

Demo Description

This demonstration shows how a single customer view can help to create a great customer experience for a car insurance customer journey. This demo shows how an organization can bridge data silos, improve quotation and onboarding experience, and reduce contact center operating costs. Additionally, it adds elements to define the single customer view and show how easy it is to browse and query using the Data Hub Visualization solution.

Click the image to view a video walkthrough of the demo, or click here.