The following modules and products were used in the creation of this demo:
- EngageOne Converse
- Confirm Enterprise & Reference Data
This demo shows how the EngageOne Converse Chatbot can be embedded into a council website to allow citizens to easily log new customer inquiries and pass them directly into their Confirm system. The Chatbot guides the citizen through what information needs to be captured to accurately locate and log their request.
Click the image to view a video walkthrough of the demo, or click here.
To access the demo itself please visit the MyCouncil Site.